NBAA Leadership L3/L4 PDP - BACE - Oct 18-19 2026

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    • Home
    • About
      • Profile
      • Team
      • Partners
    • Services
      • Aviation Leadership
      • Assessments
      • Cabin Safety
      • Consulting
    • Online
      • Client Online
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    • Resources
      • Support
      • Portfolio
      • Presentations
      • Podcasts
      • Cabin Crew Surveys
    • Contact
  • Home
  • About
    • Profile
    • Team
    • Partners
  • Services
    • Aviation Leadership
    • Assessments
    • Cabin Safety
    • Consulting
  • Online
    • Client Online
    • Student Online
  • Resources
    • Support
    • Portfolio
    • Presentations
    • Podcasts
    • Cabin Crew Surveys
  • Contact

Welcome!

Hand holding upward arrows symbolizing leadership growth.

October 18-19, 2026 | Las Vegas, NC Encore

This course fulfills NBAA PDP Objectives Leadership L3 and L4.

This resource webpage will be available for 2 months after the completion of the scheduled PDP course.

Learn more about the Instructor/PDP developer

Dr. Shari Frisinger

"You make decisions based on emotion and justify them with logic."

PDP AGENDA

View or download PDP agenda

Files coming soon.

PDP L2/L4 HANDOUT VIEWER/DOWNLOAD

View or Download PDF

COMMUNICATIONS WORKBOOK & ASSESSMENTS

Sajet - Workplace Communication (pdf)Download
Communication Styles Graph (pdf)Download
Communicaton Styles-Overview (pdf)Download

EQ-i 2.0 & 360 Assessments

INSIGHT THAT POWERS PERFORMANCE AND SAFETY

At Sājet Solutions, assessments are more than diagnostics - they’re a strategic tool for building high-performing, resilient teams. Our emotional intelligence and behavioral evaluations (including EQ-i2 and DiSC®) reveal thinking styles, communication patterns, and decision-making tendencies that directly influence operational performance. 

Learn More

RESOURCE VIDEOS

Opportunity is Manufactured

Risk-taking Attitudes

8 Habits of Resilient Leaders

Stages of Team Development

Characteristics of a High Performing Culture

How to Manage Difficult Employees

It's Not About the Nail

Maslow's Hierarchy of Needs

What it Takes to Be a Great Leader

Influence as a Leader

RESOURCE ARTICLE

6 Signs Of An Emotionally Intelligent Team

There are few things that hold a team back more than emotionally unintelligent team members, or what I like to refer to as “social hand grenades.” These are the people who you would send to a party if you wanted the party to end.

Read Article (Forbes)

ADDITIONAL RESOURCE ARTICLES (click on thumbnails to read)

Have You Ever Eaten a Bicycle?

Don’t Stop Thinking About Tomorrow (with Strategy)

Don’t Stop Thinking About Tomorrow (with Strategy)

When I was in college, I had a roommate who was determined to get into The Guinness Book of World Records for eating a bicycle. Every night when we returned from studying in the library, we would all sit in front of the TV and watch M*A*S*H. He would take a file and grind himself a teaspoon of bicycle. Then he would place his bicycle “grounds” in his hot cereal the next morning ....

Don’t Stop Thinking About Tomorrow (with Strategy)

Don’t Stop Thinking About Tomorrow (with Strategy)

Don’t Stop Thinking About Tomorrow (with Strategy)

A great Fleetwood Mac song and lyric, an even better strategic leadership concept.  The new year is on the horizon. Still, there is much terrain to cover in the current year. Melding the future-state vision with tasks of today is the strategic leader’s responsibility ...  

Make Learning a Part of Your Daily Routine

Don’t Stop Thinking About Tomorrow (with Strategy)

Motivate Your Employees with Conversational Currency

Our capacity for learning is becoming the currency we trade on in our careers. Where we once went to work to learn to do a job, learning now is the job. Adaptive and proactive learners are highly prized assets for organizations, and when we invest in our learning, we create long-term dividends for our career development ...

Motivate Your Employees with Conversational Currency

Motivate Your Employees with Conversational Currency

Motivate Your Employees with Conversational Currency

Amplify your culture with real conversations, delivered in a personal way.  For a lot of companies, Q1 is a flurry of annual performance reviews, goal setting and strategic planning. Leaders preside over meetings that evaluate employee results and potential as well as succession plans and turnover rates ...

The Many Paths to a Business Aviation Career

Motivate Your Employees with Conversational Currency

The Many Paths to a Business Aviation Career

By design or by chance, the paths that people have taken to a career in business aviation are diverse, and no one way is the right way. The stories of the four young people profiled here demonstrate just a few of the many different paths that can lead to a career in the industry ...

Scalable Proactive Safety

Motivate Your Employees with Conversational Currency

The Many Paths to a Business Aviation Career

Smaller operators need to tailor proactive safety efforts to their unique needs. It might be tempting to lump business aviation safety programs all together (“safety is safety”). However, in reality, there are some significant differences between large and small operators when it comes to promoting and implementing a robust safety culture ...

Supporting the Caregiving Needs of Employees

Supporting the Caregiving Needs of Employees

Supporting the Caregiving Needs of Employees

Accommodating the needs of caregivers by having flexible personnel policies is a win-win for both employees and employers.  The pandemic’s impact on the work environment has intensified calls for a fundamental revision of certain longstanding deficiencies in the relationship between employers and employees ...

New Challenges to Workforce Retention

Supporting the Caregiving Needs of Employees

Supporting the Caregiving Needs of Employees

The pandemic has employees rethinking their career priorities, which is making it harder for companies to hold onto workers. Industry concerns about retaining talent in the pre-COVID world have only grown more problematic, as the pandemic has spurred many employees, including business aviation professionals, to reconsider their career goals ...

Mentoring: A Win-Win for Mentors, Mentees

Supporting the Caregiving Needs of Employees

Michael Graham Is an Aviation Safety Champion

David Keys remembers sitting at a large table at NBAA headquarters with several others on the Domestic Operations Committee, going through papers and manually matching some volunteer mentors with possible mentees for the launch of NBAA’s Mentoring Program just four years ago ...

Michael Graham Is an Aviation Safety Champion

Michael Graham Is an Aviation Safety Champion

Michael Graham Is an Aviation Safety Champion

Michael Graham became a member of NTSB on Jan. 3, 2020. Earlier, he was with Textron Aviation from 1997 to 2019. From 2012 he served as the company’s director of flight operations safety, security and standardization. His responsibilities included managing the flight operation’s SMS, the emergency response plan and supervising air safety investigations ...

Growing a Safety Culture

Michael Graham Is an Aviation Safety Champion

Leader as Captain of a Team

A culture of safety should be the foundation of all business aviation operations. That extends to ensuring an operational environment that not only works to prevent accidents or incidents, but one that is also well-versed in company practice and response in the event of a mishap ...

Leader as Captain of a Team

Michael Graham Is an Aviation Safety Champion

Leader as Captain of a Team

Business aviation excels at customer service, and that expertise is proving pivotal in the industry’s recovery from COVID-19. But as NBAA’s 2022 “Return to Service” Leadership Conference will identify, industry leaders must also channel this service mindset inward to become champions of their colleagues and ensure that co-workers ...

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