Your Consulting Solutions

Great flight operations don't just happen.  Team building is the most important investment you can make. It builds trust, mitigates conflict, encourages communication, and increases

cohesiveness. 

Effective team building means more engaged employees, which is good for operation culture and boosting your client's/owner's experience.

Your time and savvy budgeting are valuable to you. As such, investigating programs that will create long-term changes takes high priority. Anything less may be considered wasting time and money – neither of which is appealing. 

Before a solution can be provided, the situation needs to be investigated. Your general challenge may be industry wide; however the details are unique to you and your team. 

Our process is simple, yet powerful. We talk with all involved players to arrive at a 360* view of what's affecting your team. From there, we craft our solution.

Your situation is unique. For every client, each solution, and engagement process begins with the end result in mind.

The approach we present is customized to your team: their personalities, diversity, work ethic, and other influencing factors. Along the way, we will probably discover perhaps unconscious biases that are preventing your team’s talent from pushing your operation forward, therefore your team, to success.

Simple. Straightforward. Safety conscious. Tailored to you.

Leaders often focus on metrics that don't tie strongly to the team member's psychological needs and therefore, ultimate performance. While those objective metrics are important, they are based on each of your team member’s individuality. To meet those metrics, you need to recognize how each person thinks, acts and reacts – and the underlying reasons for those. 

Basing the initial assessments of your team member’s current career goals, values, and culture, we can identify root causes of thoughts and actions, along with working with you to craft an improvement plan – both for each individual team member and for your team overall.

Operations have learned that team members are more likely to retain information if they’re part of a dialogue. This dialogue marries critical thinking with encouragement and praise. Does your team have those types of discussions?

Sājet guides flight operations to which effective communication tools work best and will appropriately encourage two-way and team building dialogue.

Implementing enduring change, which happens best co-creating with our clients at every step - ensures we are designing solutions for your operation to sustain the transformation, long after we are gone.

Reinforcement is imperative. Changing behaviors takes energy, focus, and commitment.

We take your vision.

We provide the resources.

We provide the solutions.

You now have the framework to succeed. 

Cabin Safety | Human Factors | Customer Service | Team Building

Sājet assists flight department's with development of customized programs, ranging from launching or transitioning the type of flight operation, such as; transitioning from FAR91 to FAR125, cabin safety standards, CRM/Communication and team building programs.  All programs are a blend of theory and practical course development and can be conducted virtually or onsite -or- a combination of both.

You as the client, have the option of the Sājet team conducting the training program(s) or conducting the Train the Trainer option for your team to conduct it internally.

Cabin Service | Cabin Safety Training

STANDARDS PROGRAMS

Specifically for flight departments and/or lead trainers, with an existing internal standards training program in place -or- are looking to create and/or conduct in-house training for their flight operation. We assist in developing an engaging and thorough program for implementing standards and procedures and supporting consistency.