Meet the Team
Scott D. Arnold
President/Founder - Sājet Solutions, Inc.
Chief Flight Attendant - Private G550 Owner
Professional Speaker, Consultant, and Presenter
Subject Matter Expert:
Cabin Safety Standards | Regulation Compliancy | CRM | HF | TEM | Hotel & Travel Safety | Inflight Service & Etiquette | Career Coaching | Business Jet Outfitting
Scott began his aviation career in 1988 as a commercial flight attendant and made the transition into business aviation in 2001 as a freelance corporate flight attendant. Prior to aviation, he began his service industry career in hotel management as a service specialist, troubleshooter, and trainer. He has extensive training in culinary, fine dining, service and business etiquette. He is experienced in virtually all facets of business aircraft and also has extensive experience organizing and “streamlining” flight department procedures and managing crewmembers in a variety of flight operations.
Scott is the former Director Aircare Crews Staffing, trainer and program development manager for Aircare FACTS Training, former co-owner of Corporate Flight Solutions. Scott is also the past Chair NBAA Flight Attendants Committee (National Business Aviation Association), and was a founding member of the steering committee for the creation of a European Flight Attendant Committee and European Cabin Service Conference, and currently serves on the committee’s Advisory Council.
He is a regular blog contributor featured on the Sājet Portfolio and Blog pages and Flight Attendant Life, the founder and moderator for the The CFA Channel (a Corporate Flight Attendant resource platform), and continues to be a featured speaker at numerous conferences, conventions and forums all around the world. Scott currently flies for a G550 private owner as the Chief Flight Attendant.
Scott has extensive experience with creating customized cabin safety and inflight service standards for business aviation flight departments, as well as coordinating the successful transition in the type of operation such as; FAR91 to FAR125, focusing on cabin safety standards and regulations, performing redundancy evacuation drills to ensure FAA approval, compliancy, and implementation.
Accreditations:
• American Heart Association BLS (Basic Life Support) Instructor
• ServSafe® Food Protection Manager Certification
• FAU Hospitality and Tourism Management Certification
• Moore Life Leadership Program Certification
• General Aviation Security Course | TSA and AOPA Certification
Dr. Shari L. Frisinger
DEL (Doctorate of Executive Leadership)
Human Behavior Consultant
Professional Speaker, Consultant, and Presenter
Subject Matter Expert:
Leadership | Conflict Resolution | CRM | HF | TEM | Behavioral Analysis | Social Intelligence
Dr. Shari Frisinger, a behavioral analyst, works with leaders on ‘maintaining their composure when they really want to strangle someone’. Her human factors programs raise awareness of potentially disruptive or unsafe behaviors (there are many more than you think!) and provide solutions to strengthen safety culture by everyone “playing nice in the same company hangar”. She has researched the “why” of behaviors and has worked with leaders to improve the culture of their department – whether it’s safety (which begins and ends in your mind), customer service (adapting to them, not vice versa), recognizing and perfecting the best of your people.
Dr. Shari has merged her doctoral dissertation on crisis leadership and her ERAU graduate research project on personalities in the cockpit to create programs that address core issues and solid behavior-modifying techniques. The result: a stronger SMS culture and a more unified higher performing team. All of which directly affects your bottom line.
A dynamic keynote speaker, corporate trainer, consultant, executive coach and facilitator, Dr. Shari Frisinger has impacted the bottom line of organizations for decades.
Dr. Shari designs and conducts hands-on, real-world workshops and executive one-on-one coaching tailored to leaders that want to improve their bottom line through enhanced internal and external situational awareness. She is Professor-teaching leadership courses at the undergraduate and graduate level and wrote a monthly article for DOM Magazine. She has served on the NBAA Safety Committee and Professionalism Subcommittee and has presented at many NBAA and other aviation conferences and events.
Griffin C. Bruehl
Consultant/SME - Sājet Solutions
Corporate Flight Attendant
Entrepreneur | Blogger | Speaker | Presenter
Subject Matter Expert:
Cabin Service | Cabin Safety | Cabin Management | Aircraft Systematizing and Set Up | Career Coaching & Mentoring
Griffin Bruehl is an entrepreneur who brings a forward-thinking energy to the aviation industry. An inspired member of this constantly changing field, he combines knowledge and experience with a professional and practical approach for all of his endeavors.
Griffin is a highly recognized Executive Flight Attendant and Entrepreneur from Orlando, FL. He specializes in working with top executives globally to deliver an exceptional experience onboard private jets.
In Business Aviation, Griffin is recognized for his rapidly successful career that he has achieved in an industry in which men make up for only 3% of Executive Flight Attendants. This has lead Griffin to be able to coach those just breaking into the industry. Throughout his travels, he has had the privilege of visiting 47 states, 42 countries, and 6 of 7 continents, all at the age of 25.
Griffin is also the co-founder of Sawgrass Wines, a wine brand that you can find throughout New York City.
His social media brand, “The Journey of a Young Gun,” allows him to give back through his travels and writing, to inspire those young professionals seeking to accomplish a new goal. In his free time, Griffin enjoys spending time with his family, traveling to new destinations, and experiencing new adventures.
Website: BRUEHL
Jamie Gibson
Consultant/SME - Sājet Solutions
Founder - Flightess (Flight-Hostess)
Corporate Flight Attendant | Inflight Chef | Inflight Service & Etiquette
Subject Matter Expert:
Culinary & Skills | Cabin Service & Etiquette | Cabin Products & Systematizing | Career Coaching & Mentoring
Jamie Gibson, founder of Flightess, has been featured in the New York Times and named as a top recipient of the prestigious NBAA 40 under 40 industry-wide selection in 2020. In the words of a CEO she once worked for, “We need an army of Jamie's.”
Jamie started her aviation career in 2013, where she worked for a United States government charter service. From there she was promoted to a classified U.S. government contract and still retains her Secret Security Clearance to this day. After being a proud recipient of a Women In Aviation Scholarship in 2014, Jamie transitioned into Business Aviation, serving a myriad of international clientele and operators.
Shortly thereafter, Jamie was selected to be a part of the highly anticipated branch of VistaJet’s global expansion into the U.S. market, where she remained one of the most frequently requested Cabin Hostesses by VJ flyers. As a graduate of Yacht Chef Culinary School MyMuyBueno, Jamies brings a unique approach as a leading expert in aviation hospitality. She has been recruited and requested to train flight attendant departments both domestically and internationally.
In 2018, Jamie joined the team of a new global Dassault Falcon fleet operation where she helped recruit over 60% of the new hires in the Inflight Department. She also curated a more finely tuned approach to service, including finessed service standards and protocols, targeted onboard branding, and improved inflight service product selection.
Jamie possesses a new philosophy of inflight service and has rewritten the status quo of inflight hospitality with her brand and business Flightess, which specializes in the innovation of onboard service, galvanizing Business Aviation Flight Attendants all over the world.
Website: FLIGHTESS