Student Online

CAREER ENHANCEMENT & DEVELOPMENT + RESUME SERVICES

Providing best practices to achieve career success, giving you the professional edge.

Designed for Business Aviation Professionals (Corporate Flight Attendants | Pilots | A&P Flight Technicians/Mechanics)

This comprehensive online course includes 15 modules and over 50 subchapters (which are all voice-over videos or audio narration), featuring: Business Etiquette, "Netiquette," Self-Marketing and Networking Skills, Communication Assessment, Business Cards, Interview Skills and Techniques (Phone, Virtual and In-Person), Your Business, AND most importantly, Introduction Letter and Resume.

Plus, 12 "Office Hours" module video summaries.

INCLUDES PROFESSIONAL RESUME SERVICES AND/OR RESUME REVIEW BY SCOTT D. ARNOLD

STUDENT REVIEW:

"Necessary For The Business Aviation Professional"

"There are so many nuances to the business aviation industry. To have at my fingertips the ability to brush up on all my personal skills in one place by someone that is well-regarded and looked up to, is truly priceless. To have addressed the do's and don'ts of a professional resume, introductory letter, interview questions, personal presentation all while now feeling adequately equipped, is incredibly encouraging to my career. Thank you, Mr. Arnold for providing this legendary program that is easy to follow, as well as being an encouragement that I am on the right track as a business professional."

Addition reviews on elearning platform.

FREE COURSE OVERVIEW | REGISTRATION

PERSONAL TRAVEL SAFETY

BE THE UNEXPECTED, INSTEAD OF THE EXPECTED

SMARTtraveler - Personal Travel Safety Tips & Best Practices

Individual Student

Health and personal safety threats for global travelers is a reality. Frequent travelers often fall into a complacent mindset as travel is a normal daily grind for many of us. Whether traveling domestically or abroad as novice travelers, crew members, business professionals, or private jet clients, you should always pack your personal safety mindset by being a SMARTtraveler.

Student Reviews:

"Every company who has employees that travel for them should be given this program. I have learned so many things I had never thought of before."

"This course is great! I consider myself a seasoned traveler and with that being said, this course has definitely been beneficial to me and I would absolutely recommend it. This course is packed with great reminders that are not always in front of our minds."

"This course is very valuable. A great refresher for things I knew while learning a lot simultaneously, such as hotel fires - which is imperative to know!"

FREE COURSE OVERVIEW | REGISTRATION

AVIATION LEADERSHIP COURSE

The 7 In's of Leadership

Individual Student or Company Enrollment

Ethics are neither black nor white. What is obviously ethical to one person can be in the grey area to another. What one person assumes as ethical, another can have their own rationale for their contradictory actions. This course presents you with seven areas and situations that may be ethical conundrums, or may be clearly unethical. Test your critical thinking and powers of perspective framing – and justify your views. This is an excellent course for your department’s discussions and meetings along with a chance to explore other ‘realities’.

PREVIEW COURSE

NBAA LEADERSHIP (L3 LEVEL) ONLINE PDP

Dynamics of Empowered Leadership

Presented by Dr. Shari L. Frisinger

Learning Objective: Leadership, L3

CAM: 3 credits toward initial CAM application, 2 credits toward CAM Recertification

Leadership today has evolved from the “do as I say!” Captainitis-authoritarian style to a more flexible people-, company- and stakeholder-focused style. Toxic behaviors, petty conflicts, and hidden agendas have no place in today’s competitive business aviation environment. Every team member brings their own unique set of characteristics to the department; and the responsibilities to maximize one’s potential, job satisfaction and safety procedures have evolved to encompass both the leader and the team member. The leader sees the view from the balcony, directing and orchestrating the team to adhere to safety standards, exceptional customer service, and collaboration (where appropriate) for the benefit of all.

This PDP course will add numerous tools to your toolbox: an understanding of interpersonal interactions along with a variety of methods to mentor or be mentored, capitalize on group dynamics, maximize performance, assess the ethics of actions, and communicate clearly to everyone with whom you interact.

NBAA PDP ONLINE | PREVIEW COURSE

EMBRY-RIDDLE AERONAUTICAL UNIVERSITY - ONLINE

Engage with Embry‑Riddle Aeronautical University and access a wealth of expertise in aerospace, business, aviation, safety and risk management. Flexible learning options and year-round scheduling make Embry‑Riddle a perfect fit for any professional or organization.

ERAU Adjunct Instructor: Scott D. Arnold

Instructing online courses, such as:

Human Factors
Leadership and Motivation
Leadership in Flight Department Operations
Aviation Safety and Emergency Preparedness
Staffing and Team Building
Strategic Vision and Planning

ERAU ONLINE | COURSE SUBJECTS