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Providing best practices to achieve career success, giving you the professional edge.

Designed for Business Aviation Professionals (Corporate Flight Attendants | Pilots | A&P Flight Technicians/Mechanics)

This comprehensive online course includes 15 modules and over 50 subchapters (which are all voice-over videos or audio narration), featuring: Business Etiquette, "Netiquette," Self-Marketing and Networking Skills, Communication Assessment, Business Cards, Interview Skills and Techniques (Phone, Virtual and In-Person),  Your Business, AND most importantly, Introduction Letter and Resume. 

Plus, 12 "Office Hours" module video summaries.

INCLUDES PROFESSIONAL RESUME SERVICES PACKAGE AND/OR RESUME REVIEW BY SCOTT D. ARNOLD

STUDENT REVIEW:

"Necessary For The Business Aviation Professional"

"There are so many nuances to the business aviation industry. To have at my fingertips the ability to brush up on all my personal skills in one place by someone that is well-regarded and looked up to, is truly priceless. To have addressed the do's and don'ts of a professional resume, introductory letter, interview questions, personal presentation all while now feeling adequately equipped, is incredibly encouraging to my career. Thank you, Mr. Arnold for providing this legendary program that is easy to follow, as well as being an encouragement that I am on the right track as a business professional." 

** Additional reviews on elearning platform.

BE THE UNEXPECTED, INSTEAD OF THE EXPECTED

SMARTtraveler - Personal Travel Safety Tips & Best Practices

Individual Student

Health and personal safety threats for global travelers is a reality. Frequent travelers often fall into a complacent mindset as travel is a normal daily grind for many of us. Whether traveling domestically or abroad as novice travelers, crew members, business professionals, or private jet clients, you should always pack your personal safety mindset by being a SMARTtraveler.

Student Reviews:

"Every company who has employees that travel for them should be given this program. I have learned so many things I had never thought of before."

"This course is great! I consider myself a seasoned traveler and with that being said, this course has definitely been beneficial to me and I would absolutely recommend it. This course is packed with great reminders that are not always in front of our minds."

"This course is very valuable. A great refresher for things I knew while learning a lot simultaneously, such as hotel fires - which is imperative to know!"

Individual Student or Company Enrollment

Ethics are neither black nor white. What is obviously ethical to one person can be in the grey area to another. What one person assumes as ethical, another can have their own rationale for their contradictory actions. This course presents you with seven areas and situations that may be ethical conundrums, or may be clearly unethical. Test your critical thinking and powers of perspective framing – and justify your views. This is an excellent course for your department’s discussions and meetings along with a chance to explore other ‘realities’. 

Engage with Embry‑Riddle Aeronautical University and access a wealth of expertise in aerospace, business, aviation, safety and risk management.  Flexible learning options and year-round scheduling make Embry‑Riddle a perfect fit for any professional or organization.

ERAU Adjunct Instructor: Scott D. Arnold

Instructing online courses, such as:

• Human Factors
• Leadership and Motivation
• Leadership in Flight Department Operations
• Aviation Safety and Emergency Preparedness
• Staffing and Team Building
• Strategic Vision and Planning 
• Human Resource Management Law & Ethics