President/Founder - Sājet Solutions, Inc.
Chief Flight Attendant - Private G550 Owner
Founder - The CFA Connection
Subject Matter Expert | Consultant
Professional Speaker and Presenter
Scott began his aviation career in 1988 as a commercial flight attendant and made the transition into business aviation in 2001 as a freelance corporate flight attendant. Prior to aviation, he began his service industry career in hotel management as a service specialist, troubleshooter, and trainer. He has extensive training in culinary, fine dining, service and business etiquette. He is experienced in virtually all facets of business aircraft and also has extensive experience organizing and “streamlining” flight department procedures and managing crewmembers in a variety of flight operations.
Scott is the former Director Aircare Crews Staffing, trainer and program development manager for Aircare FACTS Training, former co-owner of Corporate Flight Solutions. Scott is also the past Chair NBAA Flight Attendants Committee (National Business Aviation Association), and was a founding member of the steering committee for the creation of a European Flight Attendant Committee and European Cabin Service Conference, and currently serves on the committee’s Advisory Council.
He is a regular blog contributor featured on the Sājet Resource> Blog page, formerly on FA Life. Scott is the founder and moderator for the The CFA Connection (a complimentary Corporate Flight Attendant resource platform), and continues to be a featured speaker at numerous conferences, conventions, and forums around the world, and currently flies for a G550 private owner as Chief Flight Attendant.
Scott has extensive experience with creating customized cabin safety and inflight service standards for business aviation flight departments, as well as coordinating the successful transition in the type of operation such as; FAR91 to FAR125, focusing on cabin safety standards and regulations, performing redundancy evacuation drills to ensure FAA approval, compliancy, and implementation.
• American Heart Association BLS (Basic Life Support) Certified Instructor
• ServSafe® Food Protection Manager Certification
• FAU Hospitality and Tourism Management Certification
• Moore Life Leadership Program Certification
• General Aviation Security Course | TSA and AOPA Certification
Cabin Safety Standards
CRM | Human Factors
Hotel & Travel Safety
Inflight Service & Etiquette
Business Jet Outfitting
Cabin Safety Specialist
In-house course development, Train the Trainer Programs | CRM | Regulations
FAR 91, 91K, 125 & 135, CAR's, ICAO,
IS-BAO and IS-BAH compliancies
Development of service and etiquette standards, client signature designed set ups and staging to enhance your owners/clients inflight experience.
Career enhancement and networking workshop to help you market yourself, increase your contacts, improve your self-promotion and make that important first impression in order to “win” interviews.
Personal travel safety tips and guidelines for the professional traveler
Travel | Hotels | Transportation
Are you complacent or a SMARTtraveler?
Cabin Safety Training for business jet clients and passengers
Are your clients/passengers situationally aware and SMARTtraveler's?
Presenting topics such as: cabin safety, CRM, human factors, hotel & personal travel safety, social media etiquette, and professional career development.