President/Founder - Sājet Solutions
Chief Flight Attendant - Private Owner
Founder - The CFA Connection
Subject Matter Expert | Consultant
Professional Speaker and Presenter
Scott began his aviation career in 1988 as a commercial flight attendant and made the transition into business aviation in 2001 as a freelance corporate flight attendant. Prior to aviation, he began his service industry career in hotel management as a service specialist, troubleshooter, and trainer. He has extensive training in culinary, fine dining, service and business etiquette. He is experienced in virtually all facets of business aircraft and also has extensive experience organizing and “streamlining” flight department procedures and managing crewmembers in a variety of flight operations.
Scott is the past Chair NBAA Flight Attendants Committee (National Business Aviation Association), and was a founding member of the steering committee for the creation of a European Flight Attendant Committee and European Cabin Service Conference, and currently serves on the committee’s Advisory Council. He is the former director of a major crew staffing company, a lead trainer and program development manager for a major training company (2004-2013), and former co-owner of Corporate Flight Solutions (2001 - 2009).
He is a regular blog contributor featured on the Sājet Portfolio page. Scott is the founder and moderator for the The CFA Connection (a complimentary Corporate Flight Attendant resource platform), and continues to be a featured speaker at numerous conferences, conventions, and forums around the world, and currently flies for a G550 private owner as Chief Flight Attendant.
Scott has extensive experience with creating customized cabin safety and inflight service standards for business aviation flight departments, as well as coordinating the successful transitions of flight operations such as; FAR91 to FAR125, focusing on cabin safety standards and regulations, performing redundancy evacuation drills to ensure FAA approval, compliancy, and implementation. He provides personal travel safety, passenger cabin safety and professional career enhancement workshops.
• American Heart Association BLS (Basic Life Support) Certified Instructor
• ServSafe® Food Protection Manager Certification
• FAU Hospitality and Tourism Management Certification
• Moore Life Leadership Program Certification
• General Aviation Security Course | TSA and AOPA Certification
Cabin Safety Standards
CRM | Human Factors
Hotel & Travel Safety
Inflight Service & Etiquette
Business Jet Outfitting
OCTOBER 17, 2022 | Hyatt Regency Orlando
HR 4 PDP (Professional Development Program)
"STRENGTHENING YOUR SAFETY CULTURE WITH PERFORMANCE EVALUATIONS"
presented by Dr. Shari Frisinger
OCTOBER 18, 2022 | Exhibit Floor Theater 1
"IT'S NOT WHAT YOU SAID..."
Scott D. Arnold & Dr. Shari Frisinger