COMING 2024!
The Gateway
This is a comprehensive online training program providing career encapsulation and cabin service standards for becoming a successful corporate flight attendant/flight technician.
This program is designed as a compliment to your acquired corporate-specific cabin safety training.
The Gateway | Modules and Subchapters
Career Essentials
Industry Standards
Industry Standards
Learning Modules:
- Defining the Corporate Flight Attendant
- Introduction to Business Aviation
- Types of Positions
- Passports & Visas
- Professional Attire & Luggage
- Hotel and Airline Memberships
Industry Standards
Industry Standards
Industry Standards
Learning Modules:
- Business Jet Manufacturers
- Salaries & Daily Rates
- Travel Expenses & Credit Cards
- Crew IDs
- Terminology | Acronyms | Registration Codes
- 24-Hour Clock | Dates and Time Zones
- Chain of Command
Business Jet Cabins
Industry Standards
Business Jet Cabins
Learning Modules:
- Business Jet Virtual Tours
- Main Cabin Doors/Entry
- Cabin Seating Configurations
- Tables, Berths and Compartments
- Connectivity & Cabin Systems
- Galleys and Standard Tools/Utensils
- Lavatory(s)
- Luggage Compartments
Trip Preparedness
Trip Preparedness
Business Jet Cabins
Learning Modules:
- Trip Preparedness
- What to Pack
- Personal Service Tools Kit
- Trip Sheet | Flight Operation Apps
- Cabin Staging and Service Supplies
Catering
Trip Preparedness
Trip Planning
Learning Modules:
- Business Aviation Catering
- Packaging & Containers
- Cold Storage
- Placing an Order
- International Customs & Catering
- Catering Restrictions, Diets and Cultural
- Food Safety Handling Review
Trip Planning
Trip Preparedness
Trip Planning
Learning Modules:
- Type of Assigned Trip
- Various Service Levels
- Timing Guidelines
- Menu Planning
- How to Properly Address Your Clients
Departure Day
Long Hauls & Lavatories
Departure Day
Learning Modules:
- FBO Arrival
- Cabin Staging
- Ready for Departure
- Client Arrival Choreography
- Cabin Ready for Departure
Cabin Service
Long Hauls & Lavatories
Departure Day
Learning Modules:
- Serving Standards & Service Flow/Timing
- Serving Trays
- Hot Towels
- Table Settings
- Serving and Clearing
- Plating Standards
- Wine, Champagne, Mixology, Cordials
- Coffee, Tea
- Dessert
Long Hauls & Lavatories
Long Hauls & Lavatories
Long Hauls & Lavatories
Learning Modules:
MAKING BEDS
- Bed Systems
- Making a Bed/Berthing a Bed
- Turn Down Service
- Refreshing a Bed
LAVATORY(S)
- Restocking and Refreshing
Approach & Arrival
Post Trip & Your Business
Long Hauls & Lavatories
Learning Modules:
- Best Practices
- International Customs and Immigration
- Arrival Procedures & Duties
- Client/Passenger Off Boarding
- Crew Swaps/Rotations
Post Trip & Your Business
Post Trip & Your Business
Post Trip & Your Business
Learning Modules:
- Interior Detailing
- Inventory
- Client Preference Lists
- Expense Reports
- Invoicing as an Independent Contractor
Your Gateway to Success
Post Trip & Your Business
Post Trip & Your Business
Learning Modules:
- Now What?
- Recommended Additional Training Options
- Self-Marketing Tips and Techniques
- Mentoring & Resources
- Closing Remarks
The Gateway Bundle Add Ons
The Professional You
Providing best practices to achieve career success, giving you the professional edge.
This comprehensive online course includes 15 modules and over 40 subchapters (which are all voice-over videos or audio narration), featuring: | Introduction Letter | Resume | Business Etiquette | "Netiquette" | Self-Marketing and Networking Skills | Communication Assessment | Business Cards | Interview Skills and Techniques (Phone, Virtual and In-Person) | Your Business. Plus, 12 "Office Hours" module video summaries by Scott D. Arnold
Presented by Scott D. Arnold
SMARTtraveler - Personal Travel Safety
Health and personal safety threats for global travelers is a reality. Frequent travelers often fall into a complacent mindset as travel is a normal daily grind for many of us. Whether traveling domestically or abroad as novice travelers, crew members, business professionals, or private jet clients, you should always pack your personal safety mindset.
Presented by Scott D. Arnold