This is a comprehensive online training program providing career encapsulation and cabin service standards for becoming a successful corporate flight attendant/flight technician. It's your gateway to success.

This program is designed as a compliment to your acquired corporate-specific cabin safety training.

The Gateway Towards Your Success

A Business Aviation Cabin Crewmember responsibilities may go well beyond providing premium in-flight service aboard executive business jets. The duties and responsibilities list can be endless; Cabin Safety Professional, Ambassador, Host, Greeter, Inflight Server, Caregiver, Butler, Concierge, Menu Planner, Cook, Chef, Dog Sitter, Nanny, Event Planner, Stager and Displayer, Bartender, Cleaner, Valet, Troubleshooter, Magician, Organizer, Liaison, Councilor, Mentor, Coach, Recruiter, Trainer, Hiring Manager, Toilet Cleaner, Bed Maker, Therapist, Baggage Handler, Secretary, Inventory Master, Travel Coordinator, Housekeeping, Professional Shopper, Activities and Entertainment Director, Launderer, and more!

The majority of executive aircraft require only one cabin attendant onboard so you must possess the skills in order to plan, create, and serve your clients in a variety of services; ranging from casual, formal, to perhaps five-star. Preparing gourmet style meals can be challenging enough in any environment let alone preparing them in an extremely limited workspace at 41,000+ feet under time management pressures.

There are no second chances at a first impression. Professionalism, style and presentation are to be displayed to the fullest at all times. Challenge yourself to give 100% on each and every flight. Set your personal and inflight service standards to the highest degree. Wow them with your personality, attention to detail, organization, and the learned skills provided in The Gateway program.

Every client onboard should experience the “WOW! factor.”

This online program is a combination of online instruction and video commentary by course creator, Sājet Solutions and The CFA Connection Founder - Scott D. Arnold.

eLearning Platform

12 Modules | 70+ Subchapters

16.0+ Hours

Includes:

• The Gateway Reference Manual

• Quick Reference Guides

• Checklists and Forms

• Certificate of Completion

• Access to The Gateway for one year

THE GATEWAY | MODULES & SUBCHAPTERS

Career Essentials

Industry Standards

Learning Modules:

- Defining the Corporate Flight Attendant

- Introduction to Business Aviation

- Types of Positions

- Passports & Visas

- Professional Attire & Luggage

- Hotel and Airline Memberships

Industry Standards

Learning Modules:

- Business Jet Manufacturers

- Salaries & Daily Rates

- Travel Expenses & Credit Cards

- Crew IDs
- Terminology | Acronyms | Registration Codes

- 24-Hour Clock | Dates and Time Zones

- Chain of Command

Business Jet Cabins

Industry Standards

Business Jet Cabins

Learning Modules:

- Business Jet Virtual Tours

- Main Cabin Doors/Entry

- Cabin Seating Configurations

- Tables, Berths and Compartments

- Connectivity & Cabin Systems

- Galleys and Standard Tools/Utensils

- Lavatory(s)

- Luggage Compartments

Trip Preparedness

Business Jet Cabins

Learning Modules:

- Trip Preparedness

- What to Pack

- Personal Service Tools Kit

- Trip Sheet | Flight Operation Apps

- Cabin Staging and Service Supplies

Catering

Trip Preparedness

Trip Planning

Learning Modules:

- Business Aviation Catering

- Packaging & Containers

- Cold Storage

- Placing an Order

- International Customs & Catering

- Catering Restrictions - Dietary and Cultural

- Food Safety Handling (non-certification)

Trip Planning

Trip Preparedness

Trip Planning

Learning Modules:

- Types of Assigned Trips

- Various Service Levels

- Timing Guidelines

- Menu Planning

- How to Properly Address Your Clients

Departure Day

Beds & Lavatories

Departure Day

Learning Modules:

- FBO Arrival

- Cabin Staging

- Ready for Departure

- Client Arrival Choreography

- Cabin Ready for Departure

Cabin Service

Beds & Lavatories

Departure Day

Learning Modules:

- Serving Standards & Service Flow/Timing

- Serving Trays

- Hot Towels

- Table Settings

- Serving and Clearing

- Plating Standards

- Wine, Champagne, Mixology, Cordials

- Coffee, Tea

- Dessert

Beds & Lavatories

Approach & Arrival

Learning Modules:

MAKING BEDS

- Bed Systems

- Making a Bed/Berthing a Bed

- Turn Down Service

- Refreshing a Bed

LAVATORY(S)

- Restocking and Refreshing

Approach & Arrival

Post Trip & Your Business

Approach & Arrival

Learning Modules:

- Best Practices

- International Customs and Immigration

- Arrival Procedures & Duties

- Client/Passenger Off Boarding

- Crew Swaps/Rotations

Post Trip & Your Business

Learning Modules:

- Interior Detailing

- Inventory

- Client Preference Lists

- Expense Reports

- Invoicing as an Independent Contractor

Your Gateway to Success

Post Trip & Your Business

Learning Modules:

- Now What?

- Recommended Additional Training Options

- Self-Marketing Tips and Techniques

- Mentoring & Resources

- Closing Remarks

THE GATEWAY BUNDLE OPTIONS

The Gateway + The Professional You + SMARTtraveler

These three Sājet bundled programs, in combination with your cabin safety training, provide the most robust and comprehensive career preparedness training package available for corporate flight attendants/flight technicians. Period.

The Professional You

BEST PRACTICES TO ACHIEVE CAREER SUCCESS

Giving you the professional edge

This comprehensive online course includes 15 modules and over 40 subchapters (which are all voice-over videos or audio narration), featuring: | Introduction Letter | Resume | Business Etiquette | "Netiquette" | Self-Marketing and Networking Skills | Communication Assessment | Business Cards | Interview Skills and Techniques (Phone, Virtual and In-Person) | Your Business. Plus, 12 "Office Hours" module video summaries by Scott D. Arnold

Presented by Scott D. Arnold

SMARTtraveler

PERSONAL TRAVEL SAFETY

Health and personal safety threats for global travelers is a reality. Frequent travelers often fall into a complacent mindset as travel is a normal daily grind for many of us. Whether traveling domestically or abroad as novice travelers, crew members, business professionals, or private jet clients, you should always pack your personal safety mindset.

Presented by Scott D. Arnold